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💰 Payment Policy

Last Updated: December 2024

The Tool is FREE!

Social Profile Optimizer AI is completely free to use. ₹21 only covers backend infrastructure costs.

What You're Paying For

At Social Profile Optimizer AI, the tool itself is 100% FREE. The ₹21 fee covers:

Backend API Costs: OpenAI GPT-4, Google Gemini API usage
Server Infrastructure: Hosting, processing, storage
Support & Maintenance: Keeping the service running 24/7
Instant Processing: Real-time AI optimization

This is not a product purchase - it's an infrastructure cost recovery fee. The service is delivered instantly, and backend costs are incurred immediately.

Why No Refunds?

Refunds are not applicable because:

The tool is free - You're not buying a product
Service is instant - AI optimization delivered immediately
Costs are incurred - Backend APIs charge us the moment you use the tool
Infrastructure fee - ₹21 is cost recovery, not profit

Think of it like paying for electricity or internet - once the service is consumed, the cost has been incurred.

What If I'm Not Satisfied?

We're Here to Help:

1 Contact Us
Email: onestepforthelife@gmail.com

2 Tell Us What Went Wrong
We'll help you:

Understand how to use the tool better
Generate a new optimization with better inputs
Troubleshoot any issues

3 We'll Make It Right
While we can't offer refunds, we'll do our best to ensure you get value from the tool

Help Us Improve

🙏 Your Feedback Matters!

If you're not satisfied, please tell us why. Your feedback helps us:

Improve our AI algorithms
Enhance user experience
Fix bugs and issues
Serve future users better

We genuinely care about your experience and want to make the tool better!

Understanding the ₹21 Fee

Where does your ₹21 go?

~₹15 - OpenAI/Gemini API costs
~₹3 - Server & infrastructure
~₹2 - Payment gateway fees
~₹1 - Support & maintenance

We're not making profit on this - it's purely cost recovery to keep the free tool running.

Our Promise

We promise to:

✅ Process all refund requests fairly and promptly
✅ Not ask unnecessary questions
✅ Respect your decision
✅ Learn from your feedback
✅ Continuously improve our service

📧 Contact Us

Email: onestepforthelife@gmail.com

Subject Line: "Refund Request - [Your Transaction ID]"

Response Time: Within 24-48 hours

Available: Monday-Saturday, 9 AM - 6 PM IST

Questions About Refunds?

If you have any questions about our refund policy, feel free to email us at onestepforthelife@gmail.com before making a purchase. We're happy to clarify!